Amway's customer service is one area for which I appreciate them. When I called the corporation as an IBO to place an order or for other reasons, the staff was always polite and helpful. IBOs, on the other hand, do not appear to place the same emphasis on potential customers. When prospects are considered foolish or broke losers simply because they do not want to become an IBO, this is what I mean. Essentially, you've ensured that the prospect will never be a customer of yours, and maybe of Amway. Some uplines teach that those who aren't in Amway are broke or losers, and that if you depart the IBO ranks, you'll be a broke loser.
Imagine walking into a store and finding you don't have enough money in your pocket or the business doesn't have the item you're looking for, so you leave. As you walked out of the store, the employees said, "What a fool." He's a broke loser who won't buy anything from us or desire to build a store like ours. While this is an extreme case, I feel it is one that is absolutely valid. You have a decent chance of keeping your clients if you regard them and treat them with decency and respect. In Amway or any other business, calling someone a loser is nearly always a sure way to fail. I'm not sure why some leaders chose to identify people as such.
This, I believe, stems from two factors. The first is that IBOs aren't really enthusiastic about selling items. They are mostly concerned with sponsorship. That brings us to the second reason. IBOs are primarily concerned with growing their group, as this is the route to progressing up the pin levels. Some organisations just teach IBOs to self-consume before moving on to sponsorship. As a result, the opportunity is on the fence as to whether or not it is a pyramid scheme with no sales to non-participants (pay to play).
Amway's negative reputation among the general public stems from this separation between potential customers and potential IBOs. It's clear on my blog, where IBOs criticise me without providing any evidence to back up their claims. This is not the main reason for Amway's terrible reputation in the United States, but it is a contributing element.
If you look closely at what I've stated, it's not negative; it's a perfectly valid explanation why so many people fail. Regardless of whether they opt to join or buy things from you right immediately, you must treat your potential clients and downline with respect.
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