One thing I will give Amway credit for is their commitment to providing excellent customer service. In my capacity as an IBO, whenever I called the corporation to place an order or for other reasons, their staff was always pleasant and friendly. However, independent business owners (IBOs) do not appear to place such a high value on potential clients. It is when prospects are labelled as foolish or broke losers simply because they do not intend to become an IBO that I am talking about. Essentially, what you have done is ensure that the prospect will never become a customer of yours, or potentially even of Amway's products. According to some uplines, persons who are not involved with Amway are broke or losers, and if you leave the ranks of being an IBO, you will be labelled a broke loser.
Think about walking into a retail store and realising that you either don't have enough cash in your pocket or that the business doesn't offer the item you're looking for, so you decide to leave. As you walked out the door, the store employees exclaimed, "what a fool." What a broke loser, he isn't even interested in purchasing anything from us or opening a comparable store. While this may appear to be an extreme example, I feel it is a completely valid one in this particular case. Putting a high value on your clients and treating them with civility and respect can increase your chances of retaining them significantly. A person who is called a loser is nearly certain to fail in Amway, or any other business for that matter. What I don't understand about some leaders is why they make such sweeping generalisations about people.
This, I believe, stems from a combination of factors. The first is that independent business owners (IBOs) are not very engaged in selling things. They are mostly interested in sponsorship opportunities. And that is the second most important reason. IBOs are primarily concerned with growing their group, as this is the most important factor towards progressing up the rankings in terms of a pin. Some organisations merely instruct IBOs on how to self-consume before focusing on sponsorship. As a result, the opportunity is on the verge of being classified as a pyramid because there are no sales to those who are not participants (pay to play).
This gap between potential clients and potential independent business owners (IBOs) is what contributes to Amway's poor reputation among the general public. It is clear on my blog, where IBOs criticise me without ever providing any evidence to support their claims or arguments. This is not the only cause for Amway's poor reputation in the United States, but it is a contributing element.
IBOs, if you take a close look at what I've stated, you will see that it is not bad, but rather a completely valid explanation why so many people fail in business. No of whether or not they opt to join your team or purchase things from you right immediately, you must treat your potential clients and downline with courtesy and courtesy.
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