The way a person responds to a terrible event has a direct impact on how they conduct themselves in business.
Akin to the concept of karma in certain ways. If you deal with a negative circumstance correctly, it will not come back to bite you in the rear end.
In business, a negative circumstance is frequently manifested in the form of a complaint from a consumer. The manner in which the business owner responds to the complaint reflects on the manner in which they conduct their business. Real business owners are concerned about putting things back in order. Make the problem go away by any means necessary. In the product industry, this can entail replacing a substandard product with a superior one, while in the service field, it might entail returning to a problem to remedy it. I mean, if you replace someone's toilet and they complain that it isn't flushing properly, you want to make it right! It is possible that a refund will be issued.
A dissatisfied customer can vent his or her frustrations on the Internet or by filing a complaint with the Better Business Bureau.
Alternatively, you could start a blog.
Amway has a large number of people on the internet reporting terrible experiences with the company, including emotional and financial suffering. What is Amway's response to the situation? It is completely ignored. That is the level of hubris possessed by those fucking assholes. How do the Amway Ambots deal with it? In response to the writer, they scream and sulk. They disparage the author as "negative." Alternatively, a broke loser. Alternatively, they did not try hard enough. Alternatively, their dream was not big enough. Alternatively, they are a non-Christian dreamstealer. etc., etc., etc. That is exactly how an Amway Ambot responds to difficult business situations — horribly. That is a reflection of the way Amway Ambots conduct their commercial affairs.
But hold on a sec. Working as an Amway "Independent Business Owner" is a hoot!!! Is a fictitious enterprise.
Depending on how a firm responds to an unfavourable scenario in a professional manner, this can result in increased business for them. When it comes to dealing with a poor issue, consumers appreciate it when a company acts with professionalism.
Ignoring the customer and failing to reply to their complaint in a professional manner are not acceptable responses and are likely to push potential consumers to seek their business elsewhere where they will be treated better.
Screeching and whining that you're a negative broke loser unchristian dreamstealer is not an appropriate response in a business situation. Although the Amway employees who flood the Internet with disrespectful answers to defend their employer reflect volumes about their character and professional business presence, the Amway employees who defend their employer speak little about themselves. In order to save their manager from finding out about their unethical business activity, they choose not to identify themselves, which is quite understandable because it is extremely uncomfortable to disclose that you are an Amway employee! LOL! It might be either current or past. It's something I've got to mention again. It's really fucking embarrassing to say that you've ever had anything to do with a fucking scary multi-level marketing fraud of any kind.
So, what's the worst case scenario? A company that ignores consumer concerns, or their personnel that fill the internet with unpleasant, unprofessional responses? What are the consequences of such actions?
Yup. The way a person reacts to a terrible event reflects on how they do their business and reveals their actual character to everyone around them.
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